One TurboTax agent confirmed that the rejection was due to mail-in requirements. When the taxes are done, you will have a final meeting to ensure everything is ready to sign off on. You will then upload all your tax documents securely, and your tax expert will prepare your return and work with you in real time. Full-service With the full-service tax help, a tax expert will schedule a quick call with you to get you organized. A tax expert is available for unlimited support and does a final review before you submit your return. Assisted With this plan, you will prepare your taxes yourself with the help of the guided software. This level of filing comes with audit support and a maximum refund guarantee.
Do-your-own taxes With the DIY plan, you can use the software to guide you through your filing, uploading and importing your documents via mobile device. However, if you need to file itemized deductions, you will need to use the paid version of the software. Taxpayers with basic files are eligible, even if they have student loan interest deductions. For a limited time, TurboTax might offer free filing with live assistance, too.
TURBOTAX PRODUCTS AND SERVICES FOR FREE
Free plan You can file your taxes for free with TurboTax by yourself. Basic filers can also qualify to do their taxes for free.
TurboTax has three different levels of service: do-it-yourself, assisted and full-service.
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